Coffee & Tea
Local Favorite

Coco and the Director

About Coco and the Director

Coco and the Director is a stylish coffee and tea destination in Charlotte, NC, offering a welcoming place to slow down, meet with friends, or settle in with a laptop and a great cup of coffee.

Located at 100 W Trade St, this chic café pairs gourmet coffee with sandwiches, pastries, and thoughtfully prepared food in a space designed for comfort and versatility.

With plenty of seating options and a casual yet trendy atmosphere, it creates the kind of setting where a quick stop can easily turn into a relaxing morning, productive work session, or enjoyable meal any time of day.

What makes Coco and the Director especially appealing is the balance of quality, convenience, and atmosphere. Guests consistently praise the fast service, great coffee, great dessert, and excellent tea selection, along with the appeal of local specialty offerings and a menu that includes breakfast, comfort food, prepared foods, quick bites, alcohol, and beer.

It is especially well suited for solo dining, breakfast outings, and working on a laptop, while table service and Wi-Fi add to the ease and comfort of the experience.

Whether you are stopping in for a fresh pastry, a satisfying sandwich, or a quiet place to get work done, this café is built to make every visit feel worthwhile.

Accessibility and customer convenience are also clear priorities. Coco and the Director offers wheelchair-accessible parking, entrance, seating, and restrooms, making it easier for more guests to enjoy the space comfortably.

The business provides on-site service, takeaway, dine-in, and delivery, accepts reservations, and takes credit cards, debit cards, and NFC mobile payments for a smooth and flexible experience.

With a strong 4.40-star rating from 1,179 reviews, Coco and the Director has earned a solid reputation as a dependable and inviting spot for quality coffee, delicious food, and a polished café experience in the heart of Charlotte.

★★★★☆ 4.40 rating (1179 reviews)
Coco and the Director
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Coco and the Director interior

More Than Just Coffee

Every cup we serve is a small moment of joy, carefully crafted by passionate baristas who care about your experience.

  • Free WiFi
  • Cozy Seating
  • Pet Friendly
  • Local Roasters

Reviews

From our beloved regulars

justin carpenter

justin carpenter

4 years ago

Stopped in while traveling through Charlotte. Great atmosphere and vibes. You could come here to collaborate/work with others and sign up for a spot downstairs or find yourself going through the layered step platforms which were designed perfectly. Great coffee and superb friendly service. We even dabbled in some of the fresh brewed loose leaf lemon ginger tea. Group favorites include the breakfast sandwiches and muffins and ice’d mocha. Eclectic and worth the stop!

Deborah East

Deborah East

Edited 6 years ago

Love this place. If I lived in Charlotte I would hang out here all the time. They are connected to the Marriot hotel and it was very convenient. The atmosphere was very inviting and comfortable. They even have meeting space In the back. The service was very friendly and helpful with menus selections. The coffee was really good. I tried two of their cronuts and they were amazing. I tried the cinnamon and the chocolate and wanted to buy a box and take them home with me they were so good. I would definitely come here again.

Stephanie Turner

Stephanie Turner

11 months ago

Wandered around and stumbled upon this shop by accident. Ordered a s’mores ice coffee and it was delicious. Stayed and read some of my book. Atmosphere was so chill and service was friendly and helpful. Highly recommend this place!

Fiedle Bravo

Fiedle Bravo

2 months ago

Coco and the Director is a trendy coffee shop offering expertly crafted coffee and a cozy, inviting atmosphere. The drinks are rich and flavorful, and the staff are friendly and attentive. A great spot to relax, work, or catch up with friends over quality coffee.

Gadi Yekutiel

Gadi Yekutiel

3 years ago

Very cozy. The coffee was good, the cronut was good, even though it was coated with too much sugar, the banana bread was delicious.

Trevor Jackson

Trevor Jackson

7 months ago

Feels like you are walking into a place where there artists within you can thrive. I wish they gave you the authentic coffee shop vibe with putting their drinks in actual coffee mugs and not paper cups. Nonetheless, great coffee and great environment!

Tracey

Tracey

2 years ago

We had an exceptional experience at this coffee shop, and what made it stand out was the fact that it wasn't part of a chain. The beautiful decor, good coffee, and friendly staff added to the charm. While the cronut didn't quite live up to the hype, all the other pastries were fantastic. Interestingly, the coffee shop is located in the Marriott lobby, making it a unique find. The place was very clean, and the restroom facilities are within the Marriott, ensuring convenience.

Jessica Abram

Jessica Abram

a year ago

This is a cute coffee shop inside the Charlotte Marriott City Center! They had a variety of snacks, sandwiches, pastries and drinks. The seating here is made for all types of people! See pictures for what I mean! My latte coffee was smooth and better than Starbucks! My donut cronut was so good, I ate the entire thing!

Bruce InCharlotte

Bruce InCharlotte

2 months ago

Coco and the Director is tucked into the lobby of the Charlotte Marriott City Center, but absolutely don't let that be a reason to pass it by. This is a proper coffee shop, not a hotel afterthought. It offers a full spectrum of coffees from classic drip to espresso drinks with flair longside fresh-baked pastries, sandwiches, and grab-and-go snacks that feel curated rather than generic.

Chris Jackson

Chris Jackson

2 months ago

This is the spot! Great coffee and vibes. Real nice layout. The staff is also super friendly. Would highly recommend when in Charlotte.

Frequently Asked Questions

Common questions about Coco and the Director

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Service options

  • On-site services
  • Takeaway
  • Dine-in
  • Delivery

Highlights

  • Fast service
  • Great coffee
  • Great dessert
  • Great tea selection
  • Serves local specialty

Popular for

  • Breakfast
  • Solo dining
  • Good for working on laptop

Offerings

  • Alcohol
  • Beer
  • Coffee
  • Comfort food
  • Prepared foods
  • Quick bite

Dining options

  • Breakfast
  • Dessert
  • Table service

Amenities

  • Restroom
  • Wi-Fi

Atmosphere

  • Casual
  • Cozy
  • Quiet
  • Trendy

Crowd

  • Family friendly
  • Groups
  • LGBTQ+ friendly
  • Tourists
  • Transgender safe space
  • University students

Planning

  • Accepts reservations

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Children

  • Good for kids

Parking

  • Paid parking garage
  • Paid parking lot
  • Paid street parking
  • Somewhat difficult to find a space

Come Say Hi

We'd love to see you! Stop by for your favorite drink or to try something new.

Location

100 W Trade St, Charlotte, NC 28202, United States

Hours

Open Now · Saturday 6 am–5 pm
Sunday 6 am–5 pm
Monday 6 am–5 pm
Tuesday 6 am–5 pm
Wednesday 6 am–5 pm
Thursday 6 am–5 pm
Friday 6 am–5 pm
Saturday 6 am–5 pm
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Questions about catering, private events, or just want to say hello?