Our Story
More Than Just Coffee
Every cup we serve is a small moment of joy, carefully crafted by passionate baristas who care about your experience.
- Free WiFi
- Cozy Seating
- Pet Friendly
- Local Roasters
Coco and the Director is a stylish coffee and tea destination in Charlotte, NC, offering a welcoming place to slow down, meet with friends, or settle in with a laptop and a great cup of coffee.
Located at 100 W Trade St, this chic café pairs gourmet coffee with sandwiches, pastries, and thoughtfully prepared food in a space designed for comfort and versatility.
With plenty of seating options and a casual yet trendy atmosphere, it creates the kind of setting where a quick stop can easily turn into a relaxing morning, productive work session, or enjoyable meal any time of day.
What makes Coco and the Director especially appealing is the balance of quality, convenience, and atmosphere. Guests consistently praise the fast service, great coffee, great dessert, and excellent tea selection, along with the appeal of local specialty offerings and a menu that includes breakfast, comfort food, prepared foods, quick bites, alcohol, and beer.
It is especially well suited for solo dining, breakfast outings, and working on a laptop, while table service and Wi-Fi add to the ease and comfort of the experience.
Whether you are stopping in for a fresh pastry, a satisfying sandwich, or a quiet place to get work done, this café is built to make every visit feel worthwhile.
Accessibility and customer convenience are also clear priorities. Coco and the Director offers wheelchair-accessible parking, entrance, seating, and restrooms, making it easier for more guests to enjoy the space comfortably.
The business provides on-site service, takeaway, dine-in, and delivery, accepts reservations, and takes credit cards, debit cards, and NFC mobile payments for a smooth and flexible experience.
With a strong 4.40-star rating from 1,179 reviews, Coco and the Director has earned a solid reputation as a dependable and inviting spot for quality coffee, delicious food, and a polished café experience in the heart of Charlotte.
Our Story
Every cup we serve is a small moment of joy, carefully crafted by passionate baristas who care about your experience.
Photos
Step inside our cozy corner
From our beloved regulars
Stopped in while traveling through Charlotte. Great atmosphere and vibes. You could come here to collaborate/work with others and sign up for a spot downstairs or find yourself going through the layered step platforms which were designed perfectly. Great coffee and superb friendly service. We even dabbled in some of the fresh brewed loose leaf lemon ginger tea. Group favorites include the breakfast sandwiches and muffins and ice’d mocha. Eclectic and worth the stop!
Love this place. If I lived in Charlotte I would hang out here all the time. They are connected to the Marriot hotel and it was very convenient. The atmosphere was very inviting and comfortable. They even have meeting space In the back. The service was very friendly and helpful with menus selections. The coffee was really good. I tried two of their cronuts and they were amazing. I tried the cinnamon and the chocolate and wanted to buy a box and take them home with me they were so good. I would definitely come here again.
Wandered around and stumbled upon this shop by accident. Ordered a s’mores ice coffee and it was delicious. Stayed and read some of my book. Atmosphere was so chill and service was friendly and helpful. Highly recommend this place!
Coco and the Director is a trendy coffee shop offering expertly crafted coffee and a cozy, inviting atmosphere. The drinks are rich and flavorful, and the staff are friendly and attentive. A great spot to relax, work, or catch up with friends over quality coffee.
Very cozy. The coffee was good, the cronut was good, even though it was coated with too much sugar, the banana bread was delicious.
Feels like you are walking into a place where there artists within you can thrive. I wish they gave you the authentic coffee shop vibe with putting their drinks in actual coffee mugs and not paper cups. Nonetheless, great coffee and great environment!
We had an exceptional experience at this coffee shop, and what made it stand out was the fact that it wasn't part of a chain. The beautiful decor, good coffee, and friendly staff added to the charm. While the cronut didn't quite live up to the hype, all the other pastries were fantastic. Interestingly, the coffee shop is located in the Marriott lobby, making it a unique find. The place was very clean, and the restroom facilities are within the Marriott, ensuring convenience.
This is a cute coffee shop inside the Charlotte Marriott City Center! They had a variety of snacks, sandwiches, pastries and drinks. The seating here is made for all types of people! See pictures for what I mean! My latte coffee was smooth and better than Starbucks! My donut cronut was so good, I ate the entire thing!
Coco and the Director is tucked into the lobby of the Charlotte Marriott City Center, but absolutely don't let that be a reason to pass it by. This is a proper coffee shop, not a hotel afterthought. It offers a full spectrum of coffees from classic drip to espresso drinks with flair longside fresh-baked pastries, sandwiches, and grab-and-go snacks that feel curated rather than generic.
This is the spot! Great coffee and vibes. Real nice layout. The staff is also super friendly. Would highly recommend when in Charlotte.
Common questions about Coco and the Director
Coco and the Director is located at 100 W Trade St, Charlotte, NC 28202, United States, Charlotte, NC 28202, United States.
You can reach Coco and the Director by calling +1 704-353-6003.
Coco and the Director has a rating of 4.4 out of 5 based on 1179 customer reviews.
Coco and the Director features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet.
Coco and the Director features the following service options: On-site services, Takeaway, Dine-in, Delivery.
Coco and the Director features the following highlights: Fast service, Great coffee, Great dessert, Great tea selection, Serves local specialty.
Coco and the Director features the following popular for: Breakfast, Solo dining, Good for working on laptop.
Coco and the Director features the following offerings: Alcohol, Beer, Coffee, Comfort food, Prepared foods, Quick bite.
Coco and the Director features the following dining options: Breakfast, Dessert, Table service.
Coco and the Director features the following amenities: Restroom, Wi-Fi.
Coco and the Director features the following atmosphere: Casual, Cozy, Quiet, Trendy.
Coco and the Director features the following crowd: Family friendly, Groups, LGBTQ+ friendly, Tourists, Transgender safe space, University students.
Coco and the Director features the following planning: Accepts reservations.
Coco and the Director features the following payments: Credit cards, Debit cards, NFC mobile payments.
Coco and the Director features the following children: Good for kids.
Coco and the Director features the following parking: Paid parking garage, Paid parking lot, Paid street parking, Somewhat difficult to find a space.
Business Features
We'd love to see you! Stop by for your favorite drink or to try something new.
Questions about catering, private events, or just want to say hello?